Effective Date: May 28, 2020

Effective Date: May 28, 2020

Tiger Climb Holdings, LLC (“Tiger Climb Holdings”, “Tiger Climb”, “we”, “us”, or “our”) operates the website (the “Site”), which is comprised of various web pages operated by us. We are committed to protecting your personal information and your right to privacy. This Privacy Policy (the “Policy”) describes and governs our use and disclosure of the information we collect through the Site, as well as information that we collect through other means. This Privacy Policy seeks to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have concerning it. When you visit the Site and use services provided by us, you trust Tiger Climb Holdings, LLC with your personal information. We take your privacy very seriously. You should read this Privacy Policy carefully before accessing the Site and keep a copy for your reference, as it will help you make informed decisions about sharing your personal information with us. Your use of the Site constitutes your consent to the data practices described in this Policy.

This Privacy Policy applies to all information collected through the Site, any other websites owned and/or operated by us, and/or any related services, sales, marketing, or events, referred to collectively in this Policy as the “Services.”

By accessing, browsing, and/or using the Site, you acknowledge that you have read and understand, and agree to, this Privacy Policy and all disclaimers and terms and conditions that appear on the Site. This Policy may be updated by us at any time. Any such changes will be effective upon posting. Your continued use of the Site after any such modifications constitutes your acceptance of the modified policies. If you do not accept this Policy, you do not have permission to access, browse, or use the Site, and your sole and exclusive remedy is to discontinue using the Site. As such, we strongly recommend that you periodically visit this page of the Site to review this Policy. The date of the last revision or update appears at the top of the Policy under the title.

1. The Types of Information We Collect About You

1.1. Information You Provide to Us

We collect personal information that you voluntarily provide to us when registering on the Services when (a) expressing an interest in obtaining information about us or our products and services; (b) registering for an account on our Site; (c) entering a competition, contest, giveaway, or sweepstakes sponsored by us or one of our partners; (d) signing up for special offers from selected third parties; (e) sending us an email message; (f) submitting your credit card or other payment information when ordering and purchasing products and services on our Site; or otherwise contacting and/or communicating with us in any way.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you access and/or use. The personal information we collect can include the following:

  • Publicly available personal information. We may collect first name, last name, maiden name, and nickname; ID; current and former addresses; phone numbers; email addresses; business email addresses; business phone numbers; business entity filings, corporate affiliations, and business associates; court records, lien filings, foreclosures, and UCC filings (forms filed by a creditor to give notice of interest in debtor’s personal property); criminal records and mugshots; government licenses, professional licenses, hunting/fishing permits, and weapons permits; social media; current and former employers; current and former job titles; age; gender; and other similar data.

  • Personal information provided by you. We may collect current and former partners; taxation, pension, and maternity leave; data collected from surveys; work performance, salary, bonuses, and disciplinary actions; CV (curriculum vitae) and other job application data such as background checks; purchase history; financial information, including, but not limited to, credit card numbers, purchase history, and invoices; passwords; and other similar data.

All personal information that you provide to us must be accurate, complete, and true, and you must notify us immediately of any changes to such personal information.

1.2. Information Automatically Collected

We automatically collect certain information when you access, navigate, use, or visit the Services. This information does not reveal your specific identity, such as your name or contact information, but may include device and usage information, including, but not limited to, your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services when you open an email and/or click on a link therein, and other technical information. This information is primarily needed to maintain the operation and security of our Services, for internal analytics and reporting purposes, and to determine what Services are the most popular. The automatically-collected information can include, but is not limited to, the following:

  • Online identifiers. We collect devices; applications; tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics and marketing; and other similar data.

1.3. Information Collected from Other Sources

We may obtain information about you from other sources, including, but not limited to, public databases, joint marketing partners, and other third parties. Examples of the information we receive from other sources including, but not limited to, social media profile information; marketing leads and search results and links, and paid listings, including, but not limited to, sponsored links. We will inform you about the source of information and the type of information we have collected about you within a reasonable period after obtaining the personal data.

In the future, we also may gather additional personal or non-personal information from various sources.

2. How We Use Your Personally Identifiable Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive to:

  • Facilitate account creation and login process. If you choose to link your account with us to a third party account, including, but not limited to, your Google or Facebook account, we use the information you allowed us to collect from those third parties to facilitate account creation and login process for the performance of the contract.

  • Manage user accounts. We may use your information to manage our account and keep it in working order.

  • Protect our Services. We may use your information as part of our efforts to keep our Services safe and secure, including, but not limited to, for fraud monitoring and prevention.

  • Send administrative information to you. We may use your personal information to send you a product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

  • Enforce our terms, conditions, and policies for Business Purposes, Legal Reasons, and Contractual Reasons. We may use your information to enforce our policies, including, but not limited to, our Privacy Policy herein, and our Terms of Use, available here.

  • Deliver services to the user. We may use your information to provide you with the requested service.

  • Maintaining Services. We may use your information for the operation of the Services, to maintain and improve the quality of the Services, and to provide general statistics regarding use of the Tiger Climb Holdings, LLC website.

  • Respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • Request feedback. We may use your information to request feedback and to contact you about your use of our Services.

  • Respond to user inquiries and offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

  • Send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes if this is following your marketing preferences. You can opt-out of our marketing emails at any time. More information about opting-out is detailed in Section 10.

  • Deliver customized content. We may use your information to deliver customized content and advertising within Tiger Climb Holdings, LLC to customers whose behavior indicates that they are interested in a particular subject area.

  • Complete transactions. If you make a transaction, whether for a product, service or otherwise, we use the information to complete the purchase transaction.

  • Enable user-to-user communications. We may use your information to enable user-to-user communications with each user’s consent.

  • Support other Business Purposes. We may use your information for other Business Purposes, including, but not limited to, data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end-users and does not include personal information. We will not use identifiable personal information without your consent.

3. How We Share Your Personally Identifiable Information

We may process or share data based on the following legal basis:

  • Consent. We may process your data if you have given us specific consent to use your personal information for a specific purpose.

  • Legitimate interests. We may process your data when it is reasonably necessary to achieve our legitimate business interests.

  • Vital interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

  • Legal obligations. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena, including, but not limited to, in response to public authorities to meet national security or law enforcement requirements.

  • Performance of a contract. Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • Third-party advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Site(s) and other websites that are contained in web cookies and other tracking technologies to provide advertisements about goods and services of interest to you. We do not sell, rent, or lease our customer lists to third parties unless otherwise noted in this Policy.

  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

  • Business partners. We may share your information with our business partners to offer you certain products, services, or promotions.

  • Other users. When you share personal information or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly distributed outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through any public or private message board controlled or used by Tiger Climb Holdings, LLC, this information may be collected and used by others with or without regard to this Policy.

4. Cookies

The Tiger Climb Holdings, LLC Site may use and collect information through “cookies” and similar tracking technologies, including, but not limited to, web beacons and pixels to access or store information and/or to help you personalize your online experience. Cookies are small data files that are placed on your computer, mobile device, or another device when you visit a website. Cookies are widely used by website owners to make their websites work or to work more efficiently, as well as to provide reporting information. The information stored therein may be returned to our servers or the servers of the relevant third parties during a subsequent visit. “First-Party Cookies” are set by the website owner, in this case, Tiger Climb Holdings, LLC. “Third-Party Cookies” are set by parties other than the website owner. Third-Party Cookies enable third-party features or functionality to be provided on or through the Site, including, but not limited to, advertising, interactive content, and analytics. The parties that set these Third-Party Cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites. Cookies are not used to run programs or deliver viruses or malware to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Tiger Climb Holdings, LLC pages, or register with the Site or Services, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, including, but not limited to, billing and shipping addresses. When you return to the Site, the information you previously provided can be retrieved, so you can easily use the Services that you customized.

You may accept or decline cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove or reject cookies, this could affect certain features of our Services and you may not be able to fully experience the interactive features of our Services or Sites you visit.

4.1. Our Use of Cookies

We use First-Party Cookies and Third-Party Cookies for several reasons. Some cookies are required for technical reasons for the Site to operate. These are referred to as “Functional” or “Essential” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Services. Third parties serve cookies through the Site for advertising, analytical, and other purposes.

4.2. Cookie Categories

  • Functional or Essential cookies. Some cookies ensure that certain parts of the Site work properly and that your user preferences remain known. By placing Functional cookies, we make it easier for you to visit our Site. This way, you do not need to repeatedly enter the same information when visiting our website. We may place these cookies without your consent.

  • Statistics or Analytical cookies. We use Statistics cookies to optimize the Site experience for our Users. With these Statistics cookies, we receive insights into the usage of our Site. We ask your permission to place Statistics cookies.

  • Marketing or Advertising cookies. We do not use Marketing cookies on this Site.

4.3. Controlling Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the “Cookie Settings”. The Cookie Settings allows you to select which categories of cookies you accept or reject. Functional cookies cannot be rejected as they are strictly necessary to provide you with our Services.

The Cookie Settings can be found in the notification banner on our Site. If you choose to reject non-Functional cookies, you may still use our Site though your access to some functionality and areas of our Site may be restricted or our Site may not work properly. You may also set or amend your web browser controls to accept or refuse cookies. How you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

4.4. Other Tracking Technologies

Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies, including, but not limited to, web beacons, also known as “tracking pixels” or “clear gifs.” These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Site or opened an email including them. This allows us to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the Site from an online advertisement displayed on a third-party website, to improve site performance, to measure the success of email marketing campaigns, among other means. As these technologies are reliant on cookies to function properly in many instances, declining cookies will impair their functioning.

4.5. Targeted Advertising

Third parties may serve cookies on your computer or mobile device to serve advertising through our Sites. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this Site and other websites to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide them.

4.6. Placed Cookies

Divi: We use Divi by Elegant Themes for web design. This data is not shared with third parties.

NameCategoryRetentionPurpose
et-pb-recent-items-font_familyFunctionalPersistentProvides functions across pages.
et-pb-recent-items-colorsFunctionalPersistentProvides functions across pages.

Google Fonts: We use Google Fonts for display of webfonts. For sharing information, please read the Google Fonts Privacy Policy.

NameCategoryRetentionPurpose
Google Fonts APIMarketing and TrackingNoneRequests IP of user-to-user

Matomo: We use Matomo for website statistics. This data is not shared with third parties.

NameCategoryRetentionPurpose
_pk_id*Statistics (anonymous)13 monthsStores a unique user ID
_pk_ses*Statistics (anonymous)30 minutesUnknown

SiteGround: We use SiteGround for web hosting. For sharing information, please read the SiteGround Privacy Policy.

NameCategoryRetentionPurpose
wpSGCacheBypassFunctionalPersistentUnknown

Miscellaneous: This data is not shared with third parties.

NameCategoryRetentionPurpose
et_builder_product_versionUnknownUnknownUnknown
et_fb_module_dataUnknownUnknownUnknown
etfb-autosave-*UnknownUnknownUnknown
ic_window_resolutionUnknownUnknownUnknown
ic_pixel_ratioUnknownUnknownUnknown
complianz_policy_idUnknownUnknownUnknown
loginpress_bgUnknownUnknownUnknown
activetabUnknownUnknownUnknown
_pk_ref.7.5298UnknownUnknownUnknown
_pk_ref_7_5298UnknownUnknownUnknown

 

5. International Information Transfers

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, as documented in Section 3, in the United States and other countries.

If you are a resident in the European Economic Area, the United States and other countries where your information may be transferred to, stored, and processed by us may not have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information following this Privacy Policy and applicable law.

5.1. European Commission’s Standard Contractual Clauses

Such measures implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group of companies and between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA following European data protection laws. Our Data Processing Agreements that include Standard Contractual Clauses can be provided upon request and are available here. We have implemented similar appropriate safeguards with our third-party service providers and partners; further details can be provided upon request.

5.2. EU-U.S. Privacy Shield Framework

In particular, Tiger Climb Holdings, LLC complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States and has certified its compliance with it. As such, Tiger Climb Holdings, LLC is committed to subjecting all personal information received from European Union (EU) member countries, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. Visit the U.S. Department of Commerce’s Privacy Shield to learn more about the Privacy Shield Framework.

Tiger Climb Holdings, LLC is responsible for the processing of personal information it receives, under the Privacy Shield Framework, and subsequently, transfers to a third party acting as an agent on its behalf.

Concerning personal information received or transferred according to the Privacy Shield Framework, Tiger Climb Holdings, LLC is subject to the regulatory enforcement powers of the U.S. FTC. In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

5.3. Binding Corporate Rules

This Policy includes a set of Binding Corporate Rules (“BCRs”) established and implemented by Tiger Climb Holdings, LLC. Our BCRs have not been recognized by EEA data protection authorities, but we make appropriate efforts to provide an adequate level of protection to the personal information we process internationally. You can find a copy of our BCRs here.

6. Information Storage

We will only keep your personal information for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law, including, but not limited to, tax, accounting, or other legal requirements. No purpose in this Policy will require us to keep your personal information for longer than 1 year past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, including, but not limited to, because your personal information has been stored in backup archives, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Information Safety

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. You acknowledge that (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

8. Age of Majority

Tiger Climb Holdings, LLC does not knowingly collect, either online or offline, personal information from and/or about persons under the age of thirteen (13). By accepting the terms of this Agreement through your use of the Site, you certify that you are eighteen (18) years of age or older and the age of majority in your state or jurisdiction, or older. If you are under the age of 18 or under the age of majority in your state or jurisdiction, whichever is older, you may not use or access the Site. If we learn that personal information from users under eighteen (18) years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age eighteen (18), please use the contact details provided below or use the form available from our privacy department here.

9. Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, other policies, and/or comply with legal requirements.

10. Email Marketing Opt-Out

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list, however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may contact us using the contact information provided or note your preferences when you register an account with the site.

11. Data Breach

A data breach occurs when there is unauthorized access to our collection, disclosure, disposal, or use of personal information. You will be notified about data breaches when Tiger Climb Holdings, LLC believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. If we become aware of a security breach which has resulted or may result in unauthorized access, disclosure, or use of personal information, Tiger Climb Holdings, LLC will promptly investigate the matter and notify the applicable Supervisory Authority no later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

12. Do Not Track

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

13. Third-Party Links and Services

Tiger Climb Holdings, LLC may provide links from the Site to other websites (“Linked Sites”). The Linked Sites are not under the control of Tiger Climb Holdings, LLC and we not responsible for or make any representations about or regarding the contents or privacy practices of any Linked Site. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information. See more information regarding third-party links and services in Section 4 of our Terms of Use.

14. For EEA Residents

In some regions, including, but not limited to, the European Economic Area, you have certain rights under applicable data protection laws concerning your personal information. You may have the rights to:

  • Be informed as to the reasons why your personal information is needed, what will happen to it, and how long it will be retained for;

  • Access and obtain a copy of your personal information;

  • Block, correct, delete, erase, supplement, or otherwise rectify your personal information;

  • Withdraw your consent for us to process your personal information and transfer it in its entirety to another controller. This will not affect the lawfulness of the processing before its withdrawal; and/or

  • Object to the processing of your personal information, which we comply with unless there are justified grounds for processing.

To make such a request or if you have questions or comments about your privacy rights, please use the contact details provided below or use the form available from our privacy department here.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, please contact us and we will do our best to resolve any and all situations quickly and fairly, however, you also have the right to complain to your local data protection supervisory authority. Contact information can be found here.

15. For California Residents

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please use the contact details provided below or use the form available from our privacy department here.

If you are under eighteen (18) years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request the removal of such data, please contact us using the contact information provided below or use the form available from our privacy department here, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

16. Data Requests

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to delete, review, or update your personal information, please use the contact details provided below or use the form available from our privacy department here. We will do our best to respond to your request within 30 days.

17. Updates

We may update this Privacy Policy from time to time. The updated version will supersede all previous versions, will be indicated by an updated date and will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

18. Contact

Tiger Climb Holdings, LLC welcomes your questions or comments regarding this Privacy Policy. If you believe that we have not adhered to this Policy, please contact us. Electronic mail or other communications through this Site to Tiger Climb Holdings, LLC, or any of its employees, agents, or representatives, may not be secure, and we do not guarantee the confidentiality of such communications

Tiger Climb Holdings, LLC

Data Requests and Concerns:
privacy.tigerclimbholdings.com

Email Address:
privacy@tigerclimbholdings.com